The CustomerCount CEP Resort Trades Award will be announced in March, 2020.
This award recognizes an individual in resort management who has been an outstanding Customer
Engagement Professional (CEP) and the nominating company for the individual’s performance during the
2019 calendar year.
Nominations should focus on the performance of Resort Managers, General Managers, and Assistant
Managers who have contributed to the success of the company in an exceptional manner. Areas of
contribution may be extraordinary interactions with members/guests; remarkable improvements in on-site
ratings of the resort; innovative training techniques and outstanding social media mentions and reviews.
Nominations will need to include detailed insight regarding the leader’s performance and contribution
showing how the nominee’s efforts and achievements have significantly impacted the team, company, and/or
To begin, please tell us about yourself by providing the information requested in the fields on this
page. Then, click “Continue” to access the nomination form and tell us about your nominee.
Congratulations on your decision to nominate a CEP for this award!
Eligibility Requirements and Nomination Guidelines may be