The CustomerCount CEP Resort Trades Award will be announced February 4, 2021. 
This award recognizes an individual in any segment of the resort industry who has been an outstanding Customer 
Engagement Professional (CEP) and the nominating company for the individual’s performance during the 
2020 calendar year.  
Nominations should focus on the performance of professionals whose occupations are connected 
to the vacation ownership, or timeshare resort industry. Areas of 
contribution may be extraordinary interactions with members/guests; remarkable improvements in on-site 
ratings of the resort; innovative training techniques and outstanding social media mentions and reviews. 
Nominations will need to include detailed insight regarding the leader’s performance and contribution 
showing how the nominee’s efforts and achievements have significantly impacted the team, company, and/or 
community. 
To begin, please tell us about yourself by providing the information requested in the fields on this 
page.  Then, click “Continue” to access the nomination form and tell us about your nominee. 
Congratulations on your decision to nominate a CEP for this award!  
Eligibility Requirements and Nomination Guidelines may be 
accessed 
here.